PRIVACY POLICY FOR PAYFACI
Effective date: 1st January 2024
1. Introduction
Welcome to Payfaci. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.payfaci.com ("Site"). We value your privacy and are committed to protecting your personal data. By accessing or using our Site, you signify your understanding of, consent to, and agreement with the terms outlined in this policy.
2. Data Controller Information
Payfaci, the entity responsible for your personal data on this Site, adheres to stringent data protection principles. Should you have any inquiries or concerns about your personal data, please contact us at:
• Email: [email protected]
• Address: 20 Wenlock Road, London, N1 7GU, England
3. Information Collection
We collect and process various types of information to enhance your experience and provide tailored services:
• Personal Identification Information: This includes, but is not limited to, your name, email address, and contact details.
• Financial Information: For transaction purposes, we collect payment details, which may encompass credit card numbers, bank account details, and billing information.
• Usage Data: Information on how the Site is accessed and utilized is collected to improve service delivery. This includes details such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
4. Use of Collected Information
The information we collect serves various purposes:
• Service Provision: To manage and operate our Site and provide our services effectively.
• Communication: To communicate with you, including responding to your inquiries, providing customer support, or sending you service-related notices.
• Improvement and Customization: To understand how our services are used and to make improvements; to personalize your experience on our Site.
• Security: To ensure the security and integrity of our Site and services.
• Compliance and Enforcement: To comply with applicable laws and regulations; to enforce our terms and policies.
5. Data Sharing and Disclosure
Your personal data may be shared under certain circumstances:
• Service Providers: We may employ third-party companies and individuals to facilitate our Site, perform Site-related services, or assist us in analyzing how our Site is used. These third parties have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: Payfaci may disclose your data in the good faith belief that such action is necessary to comply with legal obligations, protect and defend the rights or property of Payfaci, prevent or investigate possible wrongdoing in connection with the Site, protect the personal safety of users of the Site or the public, or protect against legal liability.
6. Data Transfer
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside UK and choose to provide information to us, please note that we transfer the data, including personal data, to outside and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
7. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
8. User Rights
• Access and Control: You have the right to access, update, or delete the information we have on you. You can accomplish this through your account settings or by contacting us directly.
• Data Portability: You have the right to request the transfer of your personal data in a structured, commonly used, and machine-readable format.
• Consent Withdrawal: Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
9. Cookies and Tracking Technologies
• Usage of Cookies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
• Control Over Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
10. Data Security
• Security Measures: We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
• Breach Notification: In the unfortunate event of a data breach, we will promptly notify you and the appropriate authorities if your personal data is compromised.
11. Children’s Privacy
Protection of Children: Our Site is not intended for children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
12. Third-Party Websites
• External Links: Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
• No Control Over Third-Party Sites: We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
13. Changes to the Privacy Policy
• Policy Updates: We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
• Review of Changes: You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
14. Governing Law
• Jurisdiction: This Privacy Policy shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
• Compliance: Our failure to enforce any right or provision of this Privacy Policy will not be considered a waiver of those rights.
15. Contact Information
• Direct Inquiries: If you have any questions or concerns about this Privacy Policy, please contact us at:
• Email: [email protected]
• Address: 20 Wenlock Road, London, N1 7GU, England
• Feedback and Complaints: We welcome your feedback and are committed to addressing any concerns about our privacy practices.
16. Compliance with Laws
Legal Adherence: We will disclose your personal information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
17. Impact Assessments and Audits
• Continuous Assessment: We conduct regular privacy impact assessments and audits to ensure that we continually meet our privacy and data protection obligations.
• Improvements and Adjustments: Based on these assessments, we may adjust our policies and practices to maintain the highest standard of data protection.
18. International Data Transfers
• Global Operations: Due to the global nature of our operations, your personal information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
• Safeguards: We implement suitable safeguards to ensure that your information is protected in accordance with this Privacy Policy during international transfers.
19. Employee Training and Awareness
• Regular Training: All our employees receive regular training on data protection and privacy to ensure that your information is handled respectfully and in accordance with this Privacy Policy.
• Confidentiality Obligations: Our employees are bound by confidentiality obligations and are required to respect the confidentiality of any personal information they may access.
20. Your Consent to This Policy
• Acknowledgment and Consent: By using our Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site.
• Continued Usage as Acceptance: Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
21. Automated Decision-Making and Profiling
• Use of Automated Systems: We may use automated decision-making processes or profiling to better understand your preferences and tailor our services accordingly.
• Rights and Controls: You have the right to object to such processing, and we ensure transparent means for you to seek explanations or challenge decisions made solely by automated processes.
22. Rights Specific to EU and UK Residents
• GDPR Compliance: In compliance with the General Data Protection Regulation (GDPR) and UK data protection laws, residents of the European Union and the United Kingdom have additional rights including the right to lodge a complaint with a supervisory authority, the right to data portability, and the right to be informed about the use of automated decision-making and profiling.
• Exercising Your Rights: Detailed information on how to exercise these rights can be found in the User Rights section of this policy, or you can contact our Data Protection Officer.
23. California Consumer Privacy Act (CCPA) Compliance
• Rights of California Residents: In accordance with the CCPA, residents of
California have specific rights regarding their personal information, including the right
to know, the right to delete, and the right to opt-out of the sale of their personal information.
• Exercising Your CCPA Rights: For more information or to exercise your CCPA rights, please contact us using the contact information provided.
24. Changes in Business Ownership or Structure
• Business Transitions: In the event of a merger, acquisition, reorganization, sale of assets, or in the unlikely event of bankruptcy, your information may be transferred as part of the transaction.
• Notification and Choice: We will notify you in the event of such a transfer and outline your choices regarding your personal information.
25. No Use by Minors
• Age Restriction: The Site is intended for use by individuals aged 18 and above. We do not knowingly collect personal information from minors under the age of 18.
• Parental Notice: If we learn that we have collected personal information from a minor under age 18, we will take steps to remove that information and terminate the minor's account.
26. Contacting Us
Feedback and Inquiries: For any further questions, concerns, or comments about our Privacy Policy or practices, please contact us at [email protected].